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Faulty thermostat guidance issued to residents

Following the tragic death of a baby who died from being scalded by water from a hot water tank which had a faulty thermometer, West Oxfordshire District Council is urging tenants, private landlords and homeowners to watch out for telltale warning signs with their water system to help prevent any further tragedies.

The guidance, based on Health and Safety Executive alerts, warns that particular consideration should be given to hot water systems over 10 years old and systems where homeowners and landlords may suspect the adequacy of the initial installation or subsequent work.

The warning signs people in any home should look out for include:

  • Excessively hot water coming out of the hot water taps
  • Excessive noise or 'bubbling' from the hot water cylinder
  • Hot water coming out of certain cold taps (some storage cisterns also feed cold water taps in the bathroom)
  • Steam/moisture in the roof space


Cllr David Harvey, Cabinet Member for the Environment, said: “Anyone whose system is more than 10 years old should be aware of how to spot whether their thermostat is faulty and know who to contact to get it fixed as quickly as possible. We are committed to putting people first and will help local residents to ensure that the right advice or remedy is made to try and prevent any future tragedies.”

For advice call the Council's environmental health team on 01993 861343. Housing Association tenants are advised to contact their Association's repairs service.

Posted : 31/01/2008 14:57:06

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